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Pilot the use case, not the agent catalog

· 6 min read
Sai Prudhvi Neelakantam
Senior Consultant, Data Engineering & AI at Evidi

Enterprise agent programs often start from a menu: models, tools, maybe a multi-agent diagram copied from a keynote. The catalog feels like progress. Users still do not know which job the system is supposed to finish.

Start from ranked use cases. Decide orchestrator versus single agent versus tools per job. Pilot decision quality and handoff clarity before you bet the platform on a topology that looked good in a slide.

Microsoft Entra app scenarios involving users

Figure 1. Pilot the job the shell must serve. Agent topology follows the use case, not a catalog of models looking for work. Source: Microsoft Learn: authentication flows and app scenarios.